Six, seven-point items measure how much a customer feels that a particular employee, such as a salesperson, was listening and understood what one was saying.
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Channel Details:
- Title: Marketing Scales - listening
- Channel Number: 75731269
- Language: English
- Registered On: November 2, 2019, 4:59 pm
- Number of Articles: 10
- Latest Snapshot: May 4, 2023, 6:55 pm
- RSS URL: https://www.marketingscales.com/taxonomy/term/509/feed
- Publisher: https://www.marketingscales.com/marketing-scale-categories/listening
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